Complaints and Appeals

Complaints and Appeals

Authors, reviewers, readers, and members of the public may raise concerns about any aspect of Hikmah's editorial process, an individual editorial decision, or the conduct of an editor, reviewer, or author.

Step 1 — Direct contact

Write to the Editor-in-Chief via the Contact page. Acknowledgement within five working days.

Step 2 — Investigation

Following the relevant COPE flowchart. Where the Editor-in-Chief has a conflict, an independent editor handles the case. Substantive response within thirty working days.

Step 3 — External escalation

Escalation to COPE or to an independent ombudsperson agreed in advance. No reprisals against good-faith complainants.